Into the Fantastic Four, plus Good is getting better and upcoming attractions
Busy week, but I didn't feel I could let the third birthday of Marketing Roadmaps go unremarked. Thanks for sticking with me.
A quick update on the ongoing get.good.com saga. Thanks to the good offices of a Twitter friend who works for Good Technology's PR agency, I finally connected with someone. A real live person. Not sure there's a real solution, but at least we are talking.
Upcoming on the blog: a report on the Intuit Just Start campaign (thumbs up), some comments of the state of customer service in the US (thumbs go the opposite direction), details on the HP Photographic Memories project and more case studies on good blogger relations practice.
Here's to Year Four!
UPDATE 11/15/07: Too busy tonight to write a whole new post, but it looks like the people at Good Technology took some action and worked out something with Google to insert the Good Technology results on the first page of a search on "Getgood." Getgood.com still comes up first,as it should because it is the closest match, followed by a British ad campaign that also uses a "Get Good" theme, but then they insert the results for Goodlink before returning all the pages from my blog and mentions of me and other Getgoods on blogs and websites. Amen. I will be so happy to not get these calls anymore. And I am sure the people trying to get customer service for their phones will be much happier too.
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