Oct 19, 2008

BlogHer Boston Sessions

I've posted the recordings of the two BlogHer Boston panels that I participated on over at the new Marketing Roadmaps site: getgood.com/roadmaps.

The direct link to the post.

Posted @ 10:10AM in BlogHer | Comments (0) | TrackBack (0)

Jul 26, 2008

BlogHer '08 - Too many parties?

I've just returned from my trip to California for BlogHer '08 and a short vacation, both of which I intend to tell you ALL about either here or over on Snapshot Chronicles, depending on the topic. I certainly didn't intend a two-week hiatus from blogging, but I was so busy being there and truly enjoying the experiences -- in San Francisco with my mom and son, at the conference and then up in Sonoma for a few days -- that it just sort of happened.

But I have some great posts planned, which hopefully will make up for my absence.

Starting with my reflections on BlogHer '08. I've been to all four BlogHer Conferences, and have seen it evolve from its fairly humble beginnings in a San Jose office park to a world class blogging conference, community and advertising network.

1000 attendees this year. Sold out again. As the song goes, I've seen the changes.

From the first conference which had a definite tilt toward technical and business types. So much so that the few mom bloggers in attendance said quite clearly that they felt marginalized. (2005 post-conference observations).

To year two, which was the explosion of the mom blogs. So much so that the conference seemed to tilt completely the other way, leaving the more business-oriented adrift. BlogHer Business came along to fix that little problem. (2006 post-conference observations one and two)

To year three in Chicago. BlogHer was definitely growing up. With the accompanying growing pains. Bigger and better than the year before, it had  terrific programming, but suffered from being dispersed over three locations -- the Navy Pier conference site and two hotels. The sponsors were also much more prominent. This is purely a statement of fact, as I agree with BlogHer's sponsor policy. Sponsor support is the best way to keep the cost of the conference within reach of the community, most of whom are NOT submitting expense reports to their companies for the trip.

In 2007, the community was now too large for everyone to know or speak with everyone else during the conference, and it was clearly stratifying along both topic and, for lack of a better word, popularity. Mom seemed to be the word. It was clear that advertisers and sponsors were most interested in mom bloggers, with an emphasis on A-list moms. Read last year's post conference posts (mine here, for others, just search on BlogHer 07)  if you want to rehash all the post conference controversies that resulted. I don't, at least not in this post. Let's just say there was all sorts of resentment, along multiple topics. From why do companies send mom bloggers lame pitches for laundry soap to why don't the advertisers and sponsors value women who aren't mom bloggers or A-list. Many valid points, all of which have been discussed 'til the horse became glue.

The most relevant thing about last year for today's discussion is that 2007 was the first year of numerous invitation-only parties, most held the night before the conference began. In previous years, the organized party action was by and large at the BlogHer sponsored events.

This year, there were even more invitation-only parties and swag suites, both outside of and during the conference hours.

While I am glad to see BlogHer grow into a world-class conference that attracts sponsor attention, I worry that the spirit that attracted so many of us to a woman's blogging conference will get lost in the swag and party shuffle. One of the reasons BlogHer has the sponsored parties on both nights of the conference and also started the Newbie party this year is to make sure that no one gets left out. Rankings, ratings, book deals, tv appearances etc. etc. None of that matters. Everyone gets the same two drink tickets.

It's all about the community. That's one of the things that makes BlogHer so special. It's more than a conference. Sure we don't always agree and sometimes we fight, but there's more there there than just two days in a swank hotel.

Don't misunderstand. I don't have a problem with swag or parties. It has been  terrific to see the women's blogging community grow and attract attention from sponsors and advertisers who, to use a cliche, "get it." Who get that you should talk with bloggers, not at them. That you should participate in the community, not try to "leverage" it. For many women who attend BlogHer, this is their vacation. For the moms, it may be one of the few times in the year that they get a couple days to let their hair down without kids. It's terrific that companies want to take them to dinner or throw a cocktail party or give them some good swag.

It's also very understandable. If a company has been working with women bloggers, why wouldn't it want to have an invitation-only dinner for the people they've been working with, as Nintendo did Friday  night. Or create an event for Sunday like Michelin. The swag suites are okay too, as long as they are open to everyone, as MomSelect did by handing out flyers and Alpha Mom did by announcing on Twitter.

I just think we're reaching a point where it's too much. How many parties can people really attend? How much swag can we stuff in our suitcases before we have to pay the overweight or second bag charge to the airline? One mom I spoke with on Thursday night at the Kirtsy/Alltop party had six other parties to attend that night, including the open-to-all People's Party.

While it's fine -- wonderful even -- that sponsors are willing to foot the bar bill the night before the conference, how much is too much? What do you really get out of a party if you are worrying about being late to the next one?  Are we counting cards collected or making connections?

One problem, and reason for so many pre-conference parties,  is that there is so little time outside the conference hours to connect. BlogHer did its best to accommodate the sponsors by making sure that the breaks were long enough for attendees to check out Sesame Street, the spa suite, the Internet Cafe and all the exhibit tables. While this may have made some of the breaks too long, by and large I think attendees appreciated having unstructured time to talk with other bloggers without feeling like they were blowing off the conference sessions.

Swag, parties, it's all good.

Until it's not.

I personally draw the line at invitation-only events held during the conference hours. I just think it is wrong to have a private event during the conference  hours that draws attendees away from the conference program. Away from the speakers who have worked so hard to prepare for their sessions. There were other examples during BlogHer but far and away the worst in my opinion was the private suite that SixApart held Friday afternoon during the Community Keynote.

At the Community Keynote, twenty bloggers read their posts on everything from depression, body image and suicide to the Wiggles, porn and farts. For some bloggers, this was their very first time speaking in public. The emotion on the stage and in the room was palpable during the more intensely personal posts. When it was funny, we all laughed.

It was the very essence of the BlogHer community. And at least five of the bloggers who read at the Community Keynote are on SixApart platforms (Moveable Type, TypePad and VOX).

But SixApart decided to hold a private party at the same time.

Definitely not in the right spirit. Which is why I didn't go, even though three people offered to let me tag along with them. Yeah, even though this blog is currently, and I stress currently, on TypePad, I didn't rate an invite. Oh well....  I wouldn't have gone anyway :-)

What would I like to see instead?

I was pleased to see companies getting together for joint events like Kirtsy, Alltop and the sponsors of the People's Party, and I hope we see even more of this in the future. But I'm greedy. I want more. 

I'd like to see a major company NOT throw a party and instead donate a significant amount in the names of the attendees to breast cancer or autism research, two issues which are very near and dear to this community. And I'm not talking a token $10,000;  make it meaningful, and I guarantee the BlogHer community will remember you.

And the swag? While it's fun to collect trinkets and trash (and there was some good stuff this year), in the end we really pay for the free shit. Either the suitcase weighs too much or we have to check a second bag or we have to ship a box home, all of which costs money. For the free stuff. In my case, I was glad to have it because it made lovely padding for the wine we shipped back from Sonoma. But what would be really cool is for companies to mail it afterward. Just show us the goodies and get our mailing address. Don't abuse our trust by automatically adding us to your mailing list, but I guarantee you, people will appreciate NOT having to lug your product samples home. Unless it is small and really useful, we really would prefer to get it later.

I also think companies that throw parties or host swag suites at the conference should be official sponsors of the conference at some level. It's about supporting the whole community, not just part of it. This will require some creative thinking from BlogHer on how to structure it, but I know they are up to the task. It will also require the companies throwing the private events to coordinate, not compete, with the main event.

That's the spirit of BlogHer.

---

Speaking of useful swag, the best items were the 3-plug outlet from Topix and the Joby Zivio Bluetooth headset. Both already have a home in my laptop bag and purse respectively. Small, useful items. Everything else? In the box with the wine. 

And the best party?  Y and Lindsay's infamous Cheeseburger party. Supported this year by Alpha Mom.

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Posted @ 8:07PM in BlogHer | Comments (20) | TrackBack (0)

Apr 16, 2008

What I learned from Camp Baby (part 2 of 2)

On Monday, I covered the the mom bloggers' perceptions of Johnson and Johnson's Camp Baby and I was hoping to follow that up with an interview with the event organizers. Unfortunately, they haven't responded to my queries. I can only hope that it was because my emails got caught in their spam filter or something...

While I could take a guess at their goals for the event, my speculation would still just be my opinion, and I certainly can't pass judgment on whether it was a success. That's their call, based on what they hoped to achieve.

But I go on vacation on Friday and need to wrap up my J&J coverage before I leave. Other stories beckon. For now, we'll have to be satisfied with their public statement about the event on their blog and this short article in BrandWeek.

Instead, this wrap-up post will focus on what we can all learn from Camp Baby. Starting with some advice from two women who attended. I asked them what advice they would give to another consumer products company considering doing a similar event. Jodi, from Mom's Favorite Stuff said:

"I’d recommend re-vamping the invitation process.  It should have been more streamlined, and more explicit (ie: no kids, space is limited, etc). If another consumer products firm wanted to do something similar, I’d just recommend being very clear and transparent.  Explain the objectives, the expectations, and I think most mommy bloggers will appreciate it!"

Christina from A Mommy Story also pointed out that they packed a lot into a very short time, and it took her a couple days to recover from the exhaustion. Her advice for another company trying to reach out to mom bloggers:

"Events like these will work to draw in a lot of attention - just look at all of the Twitter noise from those three days! But be prepared for the snark as well as the positive blogging. And please, if you ask for our opinion about your products, be ready for a lot of criticism along with praise. We're an educated bunch, and we know what we're talking about. Take our suggestions seriously. I will be watching to see if J&J implements any of the suggestions we gave them."

Let's make these the foundation for our learning points.

One. Be clear and explicit from the get-go. Make your expectations clear so the bloggers can set theirs. If you are going to do an event (more about my evolving opinion of events in a bit), define your group carefully and as narrowly as possible. If you can't accommodate nursing moms or people who can't stay the whole time, don't invite them.

Two. Transparency. It is more than just asking bloggers to acknowledge the junket. It starts with clearly communicating the objectives of your event to the participants. It also means being honest about your agenda. Christina commented in her email, which I quoted in the earlier post, that it was clear that the sessions all had an unacknowledged product component. Guess what: the women figured it out.

Three. It's not a one-way conversation any more. Just because a company says it is so does not mean that customers/bloggers will believe it. If you ask for feedback and opinions, be prepared. For critcism and to take some action. Or don't ask. As Christina points out in her comment above, the women at Camp Baby had strong concerns about chemicals in baby products. Did J&J take them seriously? Only time will tell, but it does sound like the company was surprised at the strength of the bloggers' convictions. And knowledge about the subject.

Four. You've read it here before. Read the blogs. Over time, not over night. You have to know what the bloggers are interested in -- to invite them, to create a program that interests them, to have a relationship. There isn't a ranking system or index available that can replace the knowledge gained by truly getting to know someone. At a minimum, as Julie (mothergoosemouse) says in the comments to my previous J&J  post, at least read the About Page. You'll be amazed at the wealth of information.

Finally, and this is my opinion, not something from the feedback or comments about Camp Baby -- consider that a blow-out event may not be the best way to engage over time with the customers you are trying to reach.

Lindsay Ferrier (Suburban Turmoil) wrote this week about how the momosphere is changing, and  not necessarily for the better. The focus on monetizing the blog, getting ad revenue, paid posts and all expenses paid junkets, whether to New Brunswick New Jersey or Orlando, has created a different, less friendly world than before. So far 72 comments and counting.

So the question is, what is the best way for companies to engage with bloggers? With their customers.

Sure, a big event can be a lot of fun -- even for the organizers, there is a certain exhiliration in having pulled it off, but wining and dining is a date. Getting to know someone, helping them achieve their goals, adding value consistently over time. That's a relationship. As a marketer, I want a long-term relationship with customers. Not a one night stand. Generally, those aren't terribly satisfying.

How can you help the blogger all the time, not just once? Access to company resources for research? Involvement in new product development? User Councils? Think outside the box, and not just about getting this or that product reviewed. What is the customer relationship with the company over time? What will make her love you? Why do you love her?

If you work for one of those consumer companies salivating over the mom blogger segment, or even a smaller firm that wants to reach women bloggers, including mom bloggers, I have some advice for you.

If you want to reach women bloggers, especially in the United States and Canada, don't dump thousands of dollars into a big event. Devote a fraction, just a fraction, of that budget, to supporting a BlogHers Act initiative. This year, the focus is on maternal health in the US, the environment in Canada, but there are other causes within this umbrella as well. I guarantee you, you will reach more people, garner more positive attention for your company, your brand, than any slick event.

Here are just a few ideas, all of which I came up with driving to a business lunch today. Imagine what we could do with a bit more thought.

       
  • Make a donation. Through BlogHer's widget or through a blogger whose cause you support;
  •    
  • Give products to women bloggers in your network for giveaways/raffles on their blogs;
  •    
  • Match donations over some specified period;
  •    
  • Create a contest or giveaway on your site to benefit BlogHers Act -- more complex than the other ideas but potentially quite rewarding.

Keep in mind,  this is how I make my living, but today, in this post, the advice is free. I hope like hell someone pays attention.

But, no fooling, you want to explore one of these ideas and need some help, give me a call. 978 562 5979.

 

UPDATE 4/20: I have spoken to Lori Dolginoff, but just haven't had time to write up the interview. Look for it later this coming week.

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Posted @ 10:04PM in Blogger relations, BlogHer, Charity | Comments (7) | TrackBack (0)

Apr 6, 2008

Almost Live from New York, BlogHer Business

I'm still catching up after a whirlwind 3 days in New York City at BlogHer Business, where I caught up with old friends, made some new ones and didn't get nearly enough sleep.

As promised, I will be posting the HP Case Study as well as some observations from the Improve this Pitch panel -- look for the posts mid-week --  but in the meantime, please check out the posts from the BlogHer live bloggers.

I was also interviewed by the Screengrab team from Weber Shandwick. They were doing a series of short interviews with participants. Here I am, almost live from New York, talking blogger relations:

Posted @ 6:04PM in Blogger relations, Blogging, BlogHer, BlogHer Business | Comments (0) | TrackBack (0)

Mar 21, 2008

PR people: do your homework BEFORE you reach out to bloggers

As we've seen this week alone, from the Camp Baby blogstorm and other incidents (like inviting Jewish moms to Disney over Passover), it is painfully apparent that many PR firms and reps reaching out to bloggers don't do their homework. This is probably the root cause of the most egregious blogger relations SNAFUs. A poorly written pitch makes you chuckle. A poorly targeted one pisses you off.

Some of you may recall my 4Ps of social media:   

  • Prepare   
  • Participate   
  • Then and only then Pitch or Publish.

Companies and agencies spend far more time analyzing every word to create the perfect pitch and putting together spectacular events designed to wow bloggers and customers, than they do on the research -- on getting to know bloggers, reading the blogs, figuring out who would be most interested in a particular product or program.

They still play the numbers game -- build as big a list as possible, focus on the "top" blogs and bloggers, blast the pitch and see what falls out.  I, on the other hand, am convinced that if you spend the time to narrow your list and reach out to a smaller number of bloggers who will be very interested, you'll get better results. 

I'll give you an example. I created a small program for HP last year for the launch of the HP Photo Books. I've written about it here before, and we'll be presenting a case study that includes it at BlogHer Business in April. I'll publish the full case study here after the presentation, but for now, I want to focus on how we decided who to reach out to with the Photographic Memories component of the program.

You could make an assumption that most moms take pictures of their kids. Pretty safe bet. But the Photographic Memories project involved a time intensive component of writing interviews with the moms for HP.com. We also had a limited supply of the compact photo printers we were offering to make it easier for the moms to try out the books.

Twenty interviews. Something in that vicinity felt right.  With 20, we felt we'd have a nice cross section of women from all over the US with different personal and professional backgrounds. We also wanted moms who were really into their photos, but that didn't just mean women who were actively engaged with it as a hobby. We wanted a mix of moms that simply liked to take and share snapshots, dedicated hobbyists and professional photographers. Why? Because when other women came to read the interviews, we wanted everyone to be able to find someone they could identify with.

Homework time. I combed through my blogroll of mommy blogs. And trust me, that is a lot of mommy blogs. Looking for moms who wrote about their pictures, often included pictures in posts, and had a Flickr badge on their home page or a special photo album for family pics. I also contacted a friend who is a professional photographer and blogger for her recommendations.

In the end, I had a balanced list of 40 mommy bloggers. Some of them have lots of readers, but most are in what has been termed the "magic middle" - blogs with 20-1000 other people linking to them.

Only 40? I can hear you all now. That's not a lot. Well no, it isn't. And that's the point. If you do your preparation properly, you don't have to cast a wide wide net. Twenty-two --22 -- from that initial list of 40 participated in the project. Even math-challenged me can do that math -- more than 50 percent.

Do your homework. Build relationships. Develop programs that offer strong value to both sides. Narrow cast. As narrow as possible. Your program will benefit, and by the way, your selection criteria are much more defensible. One of the things J&J got tagged with this week was reaction from the many mommy bloggers who weren't invited. The more focus you have, the better off you will be.

Friend and colleague David Wescott of APCO Worldwide has been working on a project for the past year or so with the Council of PR Firms to understand the perspectives of both PR agencies and bloggers. There's a lot of good information in the study, as well as an opportunity to contribute to future research, so I urge you to check it out. What I found the most interesting was that it clearly proves the biggest disconnect between agencies and bloggers. Agencies think they are doing a good job identifying the interests of bloggers and sending them relevant information. Bloggers resoundingly disagree.

(source: The State of Blog Relations)

Uhmm. Yeah. That would be my experience. And that of many bloggers I know.

We have got to get this right, folks. Bloggers are your customers. How do you want to talk with your customers? Think about it, and think hard.

I've said it before, and I guess I'll say it until we get it right. Bloggers are your customers. It's about the relationship over time, not overnight. Do you want a one night stand or a commitment?

If you want a commitment, figure out what matters to your customers.

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Posted @ 4:03PM in Blogger relations, BlogHer, PR | Comments (21) | TrackBack (0)

Feb 8, 2008

I am woman, hear me speak

“If I am not for myself, then who will be for me? And if I am only for myself, then what am I? And if not now, when?” - Rabbi Hillel

Diversity at business, and especially social media, conferences. Still a concept more than a reality, and quite frankly, it feels like we've been pushing this rock uphill forever. This week, Lena West started the ball rolling again over at Lipsticking, and Jeremiah Owyang and Elisa Camahort both joined the fray. And now me.

As we all have before. More times than any of us wishes.

Read their posts. Read the comments. There are so many people speaking eloquently on this subject... again ... that I don't have much to add.

Except the following: VOTE WITH YOUR FEET.

Stop going to conferences that do not embrace diversity. And not just gender. A conference full of white faces, whether they are male or female, does not embrace our population. Online or off.

Tell the organizers why you won't attend ... sponsor ... exhibit.

It will not change if we do not stop talking about it and start doing something.

For all these reasons, and many more,  I embraced BlogHer from the beginning and am so proud to be part of that community. Man or woman, I urge you to attend BlogHer Business this April in NYC and BlogHer in San Francisco in July.

One of the sessions I'm part of at BlogHer Business is a panel on "Improve this Pitch." We will be focusing on pitches to bloggers  that are ok but could stand some improvement.  No worries though, we promise to share some really bad pitches for your enjoyment as well. Including the crappiest pitch ever. Really.

I'm also doing a case study with Victoria Naffier from HP and Liz Gumbinner, Mom-101, about the blogger outreach programs for HP Photo Books last fall. 

Another conference I urge you to check out is New Comm Forum in Santa Rosa, California at the end of April. I'll be moderating the luncheon keynote on the first day, a panel of alumni from the conference coming back to share how they used the knowledge gained at the conference in their organizations. Planning to come to New Comm? Next year, it could be you.

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Posted @ 8:02PM in Blogger relations, Blogging, BlogHer, BlogHer Business, Gender | Comments (9) | TrackBack (0)

Aug 5, 2007

BlogHer Recap Part 2: Everything and the Kitchen Sink

There was a lot more to BlogHer than a bit of a fuss about public relations, including seeing so many old,  and meeting so many new, friends. Since I am bound to leave someone out if I do a list, know that I was so happy to see or meet you, and was sorry I missed so many people that I know or read. Next year....

This post is going to cover a variety of things, from the unconference on Sunday to politics and why the major media didn't come to BlogHer.

In fact. let's start there. Joanne Bamberger of Pundit Mom and  Jennifer Pozner at  the Women's Media Center have done an excellent job of summarizing the issue: the national media didn't bother with BlogHer, with 800+ women bloggers in attendance, even though a major policy effort, BlogHers Act, was a key element of the program and Elizabeth Edwards was featured in the closing keynote. Yet a week later. everyone finds time to go to Chicago for YearlyKos. 

Why?

As I posted in a comment yesterday to my previous BlogHer post, I wonder if it was in part because of the absence of assholes?

Bear with me a moment.

It's a well known fact. Disagreement and invective make better stories than agreement and community. At least as far as the mainstream media is concerned. Don't believe me? Just pick up your local morning paper and look at the front page. Besides, there really is no other explanation for Ann Coulter.

Why doesn't the mainstream media understand that 800+ women bloggers are a powerful political presence? Especially in the context of BlogHers Act, a collective effort to make a difference on a significant issue, global health?

 I'm wondering if it is because the BlogHer community generally embraces its diversity instead of encouraging controversy? The media loves arguments and assholes and division, and you know, there is plenty of all three over on most political sites. But 800 women coming together out of a mutual interest in using blogs to share their experiences, whether professional, personal or political, and agreeing to respect the diversity of the community, not proselytize?

Nah. That's no fun.

It's also not right. Think about how you can change it.

Moving on, let's be crystal clear. Just because the BlogHer community isn't a bunch of jerks doesn't mean that there aren't  political differences among the members. Julie Marsh, mothergoosemouse, touched upon them on both her personal blog and on Imperfect Parent. As she notes, the women in the BlogHer community are good at coming together on the areas upon which we agree. But there seems to be a liberal bent, which may be off-putting to more conservative women. How do we embrace both groups? It's not a trivial question.

Especially in context of the thing that worries me the most about US politics, which is that we seem to have become so polarized (call it red/blue if you must) that we cannot come together on anything. I posted the following on BlogHer a few weeks ago and Lisa Stone referenced my question during the Edwards keynote:

I continue to be inspired by how EE called Ann Coulter on her lies and innuendo. I would be very interested in her take on how we can return the level of US political discourse to conversation about issues. Versus the hyperbole, innuendo, cult of personality and battle of the soundbites it has become.

Can we? Or have we become so polarized, so divided (call it red state blue state if you want) that we can't talk about issues, we can only talk from positions?

If we do not agree on gay marriage, does that mean we cannot discuss healthcare? If we do not agree on abortion rights, does that mean we cannot discuss childcare? If we do not agree on the war, does that mean we cannot discuss the economy?

Certainly, it is in the best interests of the major political parties that we stay so divided. But is it in ours? I do not think so.

-----------------------

Okay, that's the political discussion. On to social media. As I mentioned, I attended the unconference, sponsored in part by my client HP, and I have nothing but good things to say about it. The format and facilitation were great, and I got as much out of my four hours there as I did from the previous two days. That wouldn't necessarily be the case for every BlogHer, but for us quasi or totally techie social media types, it was heaven! I wish I could have stayed until the end.

I participated in three topics: advertising on blogs, the death of communities and how do we define social media. The discussion was terrific, and I can in no way do it justice here. My notes are pretty awful :-)

But I would like to share with you some things I shared with my fellow "open spacers" last Sunday.  And not just that John Mackey from Whole Foods was a jackass for his anonymous Wild Oats bashing, which he was but I'll let others wax eloquent on that. I have no time for a public company CEO with so little responsibility to his shareholders.

Back to the unconference. The three sessions I participated in gave me an opportunity to share two themes that I have been noodling for quite some time. The response in Chicago was pretty positive-  thanks, BlogHers, and Hims. Would love your thoughts as well.

First, a common issue that seemed to underly all the discussions was the delta between what customers/bloggers are interested in, and what companies seem to put out, whether in advertising, blogger relations or communities. I've long thought of it in terms of product -- task -- emotion. Companies love their products, sometimes understand that tasks, not features, motivate, but rarely understand that the true motivation is the underlying emotion: WHY the person wants to do the task. Jack Vinson from Knowledge Jolt, created a good example from my starting point: We understand that the drill (product) is purchased to drill holes (task) but what we miss is that the real purpose is to build a birdhouse and watch birds.

There is almost always a higher order, emotional purpose. Look for it.

Then over lunch, we tried to come to a definition of social media, and were only slightly sidetracked by Whole Foods and furries, but not thank heaven, in the same sentence. Mackey is a vegan after all.

I shared a construct that drives my thinking of social media. For me, social media are the tools that let us return to a simplicity of communication not dissimilar from the village. Here's how it goes.

Way back when, we had villages. And in the villages, everyone knew everyone. Call it the beat of a drum or gossip or simply society. People spoke with each other, and directly learned what they needed to know. And then everything exploded. The Industrial Revolution begat the Modern Age, and mass media intermediated. You didn't get your information from someone you knew. You got it from Huntley & Brinkley, Chancellor, Tom, Dan and Peter. Mass media became the filter to our experience.

And then the Modern Age begat the Internet. And social media tools like blogs and social networks and Twitter and whatever comes next.... they allowed us to talk to each other again. Directly. Without editors.

Which means we filter a lot of crap. But it also means that a landlord can't bamboozle a young couple. And companies can't dismiss warranties. And a whole lot of other things.

Because we know each other again. In our little village called the Internet.

At least that's how I see it. What do you think?

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Posted @ 7:08PM in BlogHer, Politics/Policy, Social media, Social networks | Comments (4) | TrackBack (0)

Aug 4, 2007

A word about breast cancer

Cross posted to Snapshot Chronicles

Just before BlogHer, I started reading Toddler Planet, the blog of an incredibly courageous woman who had to change her plans to attend the conference because she had been diagnosed with inflammatory breast cancer, a particularly nasty and often undetected form of breast cancer, and her chemo was scheduled to start the same week.

She has written a post about the disease and asked fellow bloggers to repost as much or as little of it as they wished. Please spread the word, and if you are so inclined, make a donation to Susan G. Komen for the Cure.

Here is WhyMommy’s post:

We hear a lot about breast cancer these days. One in eight women will be diagnosed with breast cancer in their lifetimes, and there are millions living with it in the U.S. today alone. But did you know that there is more than one type of breast cancer?    

I didn’t. I thought that breast cancer was all the same. I figured that if I did my monthly breast self-exams, and found no lump, I’d be fine.

Oops. It turns out that you don’t have to have a lump to have breast cancer. Six weeks ago, I went to my OB/GYN because my breast felt funny. It was red, hot, inflamed, and the skin looked…funny. But there was no lump, so I wasn’t worried. I should have been. After a round of antibiotics didn’t clear up the inflammation, my doctor sent me to a breast specialist and did a skin punch biopsy. That test showed that I have inflammatory breast cancer, a very aggressive cancer that can be deadly.    

Inflammatory breast cancer is often misdiagnosed as mastitis because many doctors have never seen it before and consider it rare. “Rare” or not, there are over 100,000 women in the U.S. with this cancer right now; only half will survive five years. Please call your OB/GYN if you experience several of the following symptoms in your breast, or any unusual changes: redness, rapid increase in size of one breast, persistent itching of breast or nipple, thickening of breast tissue, stabbing pain, soreness, swelling under the arm, dimpling or ridging (for example, when you take your bra off, the bra marks stay – for a while), flattening or retracting of the nipple, or a texture that looks or feels like an orange (called peau d’orange). Ask if your GYN is familiar with inflammatory breast cancer, and tell her that you’re concerned and want to come in to rule it out.

There is more than one kind of breast cancer. Inflammatory breast cancer is the most aggressive form of breast cancer out there, and early detection is critical. It’s not usually detected by mammogram. It does not usually present with a lump. It may be overlooked with all of the changes that our breasts undergo during the years when we’re pregnant and/or nursing our little ones. It’s important not to miss this one.    

Inflammatory breast cancer is detected by women and their doctors who notice a change in one of their breasts. If you notice a change, call your doctor today. Tell her about it. Tell her that you have a friend with this disease, and it’s trying to kill her. Now you know what I wish I had known before six weeks ago.

You don’t have to have a lump to have breast cancer.    

teamwhymommy

 

P.S. Feel free to steal this post too.  I’d be happy for anyone in the blogosphere to take it and put it on their site, no questions asked.  Dress it up, dress it down, let it run around the place barefoot. I don’t care.  But I want the word to get out.  I don’t want another young mom — or old man — or anyone in between — to have to stare at this thing on their chest and wonder, is it mastitis?  Is it a rash?  Am I overreacting?  This cancer moves FAST, and early detection and treatment is critical for survival.    

Thank you.

Posted @ 5:08PM in BlogHer, Community | Comments (0) | TrackBack (0)

Aug 1, 2007

Post-BlogHer Recap: In Which I Contemplate the Woodshed

This summer, BlogHer was a completely different experience for me than in past years. It was the first time I wasn't speaking, although I did end up volunteering at the Birds of a Feather sign-up, which was a great way to see everyone, if only for a few moments. It was also the first time I went as both a marketer and a mom. In previous years, including this past Spring at BlogHer Business, I went to the conference with pretty much with just my marketing hat on. Don't get me wrong - I was a mom then too, but I didn't have a personal blog.

I do now. Snapshot Chronicles is all about taking pictures of and with my seven-year old son. A major reason to attend BlogHer was to talk about SC and a photo contest for kids I am co-sponsoring this summer with a couple of other women bloggers, Tracey Clark and Sheri Reed.

But I also had my marketing hat on.  I've developed a project for a client that I truly believe mom bloggers with a specific interest will want to participate in. I knew quite a few of the women on my "possibles" list would be at BlogHer, making the conference an ideal opportunity to quietly sound them out. How did I know they'd be there? Because I read and comment on their blogs. And for a lot longer than a week before BlogHer.

What does this have to do with the woodshed? Patience, grasshopper, I am getting there.

BlogHer itself was great, especially the unconference on Sunday (more on that in my next post), and I felt like I accomplished what I set out to do over the three days. However, I was a little disturbed by the anti-PR sentiment at the state of the momosphere panel on Friday, and my feelings of unease have only intensified over the past few days as the posts, and comments, have been flying fast and furious about taking PR people to the woodshed and how much we (marketing and PR folks) suck.

I'm not taking it personally, mind you. At least not too much. Helping companies do blogger relations right has become a large part of my professional work. I write and talk about it all the time,and work very hard to make sure that my clients' programs are a win-win for everyone. In fact, I advise clients if they aren't willing to do it right, don't do blogger relations at all. Spend your money on advertising or trinkets & trash.

So even though I know it is not personal, it's hard not to take offense at the blanket statement that "we know you don't read our blogs."  I do read the blogs. I read about 500 blogs on a regular basis -- mom blogs, food blogs, military blogs, tech blogs, travel blogs, health blogs, film blogs, marketing blogs, PR blogs, education blogs, and more. Sure, I enjoy the mom, marketing, photo and PR blogs the most because that is where my personal interests lay, but you cannot do blogger outreach well if you don't get to know the people behind the blogs. Because it isn't about inanimate things called blogs. It's about people.

And getting really personal here, I think the momosphere has forgotten that there are people, real people, on the other side, trying to do this right. And a lot of them are women. An awful lot in fact. PR as a profession is well known to be a female-dominant industry. And by that I mean there are a lot of women in it, most often at the lower and mid levels. No matter what anyone tells you, PR is still male-dominated; men run most of the big agencies. And we sort of kept that meme going at BlogHer, since Jory only had time to call on two people from PR, both men.

Today, I feel like you want me to apologize for my chosen profession. And I just don't feel like apologizing. Not for what I do for a living. Not for corporate America. Not any more. Women do that way too much for things they didn't do.

So, my friends, readers and fellow BlogHers, I ain't going to the woodshed. Not today.

Many of us want to get this right. And for outreach to all bloggers that our companies and clients might want to talk with, not just moms. Because those of us that "get it," get that there are much better ways to reach out to our customers. Not mass, generic, white-bread messages designed to appeal to all, offend none, and end up doing nothing much for our companies or our customers. 

Simple stories that speak directly to people, not at them. Programs that give the bloggers access to people (Gloria Steinem), places (backstage at Sci Fi Network) and things (umm "toys") that in turn provides fodder for posts and podcasts. Not to mention the possible other benefits ;-)

Programs that donate both goods and dollars to charity, often chose by the bloggers themselves. Outreach that focuses on the bloggers and their needs/wants, not just the company's. There are good blogger relations programs, and good PR/marketing folks. Really, we aren't all assholes. At least not all the time.

So judge me, judge us, on what we do. Not on what others do. Or don't do. As I said, I try hard to get it right. If I fuck up, tell me. If you have suggestions, tell me.

But don't assume that every PR outreach will be lame and impersonal. Some will be, but some will be interesting opportunities that you'd want to do. But you won't get the chance if you completely close your mind to the possibilities.

One last comment, and then I will step off my soapbox. There is a diversity issue, no question. Mainstream media is pretty white bread, white man, and much of that has crept into the blogosphere as well. It's why BlogHer exists, my friends; remember guys don't link?.

How do we change it? Talk about it. Educate. Maybe even reach out to companies with products we'd like to evaluate and see if they come through.

I have some other ideas, which I am noodling around as I contemplate, but refuse to enter, the woodshed. And I may just be calling on you for advice.

So please don't delete my email before you read it.

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Posted @ 6:08PM in Blogger relations, BlogHer, Gender | Comments (18) | TrackBack (0)

Apr 3, 2007

On BlogHer and the Do's and Don'ts of marketing to bloggers

Well, better late than never I suppose. I cannot believe it has taken me more than a week to sit down to collect my thoughts on BlogHer Business last month.

Bottom line: the inaugural BlogHer Business was a worthy conference sister to the main BlogHer Conference (number 3 is this July), and I was honored to be a part of it. <Steps on soapbox> All those "all white boy, all the time" conference organizers who shake their heads woefully and say, "but we don't know any women to ask to speak at our conference," or "but women didn't submit any sessions," or whatever other lame excuse, could do well by getting a hold of the conference program and noting the  great women who spoke at this conference. And don't stop there. Any of the women who attended could do a better job than some of the lame stuff I've seen in my  career. <Steps off>

Highlights? Everything. It was great to see so many of the women I've gotten to know through BlogHer over the past few years. Elisa Camahort. Jory Des Jardins. Lisa Stone. Maria Niles. Yvonne DeVita. Toby Bloomberg. Amy Gahran. Marianne Richmond. Lena West. Elana Centor. My co-panelists in the blogger relations panel Elise Bauer and Michelle Madhok. The effervescent Shirley Frazier who I interviewed for the small business case study. New friend Julie Crabill from SHIFT PR who did a noble job in the "press release must die" session. And so many more. And of course distaff regulars Chris Carfi and Jeremy Pepper (pink shirt and all).  The boys in the band??

As part of our session, Elise, Michelle and I developed The Do’s and Don’ts of Marketing to Bloggers. If you think of any others we should add, please let us know.

Do:

  • Create a targeted list of bloggers. Read the blogs regularly.
  • Know the blogs you are approaching. Address the blogger by name.
  • Be relevant to the blogger’s interests.Make sure your outreach includes a benefit for the blogger – a product she’d like to review, exclusive information, access to company principals, etc.
  • Treat the blogger with the same respect you would a professional journalist.
  • Be open to constructive feedback from bloggers. Ask for it.
  • Offer to send product with no strings attached.
  • Ask bloggers what they need from you.(suggested by an attendee at the panel.)

Don’t:

  • Do not send obvious form letters.
  • Do not ask for links, unless you are willing to pay for them.
  • Do not leave blog comments plugging your products.
  • Do not come on too strong.
  • Do not put the blogger on your mailing list without permission.

Our session was ably live-blogged by  Rachel Clarke and  Meghan Garnhum if you want the blow by blow.

My husband and son joined me Friday night and we spent the weekend in NYC. On our way to see Tarzan on Broadway on Saturday, we ran into Rachel Clarke and the Kleenex "let it out" campaign in Times Square. Rachel works for JWT and this is one of her projects. She took some great pictures of us on the Blue Couch (we're the first three in the set.)

And then we saw Tarzan, which was much better than I expected. March is Broadway Cares/Equity Fights AIDS month, in which all the shows (nationwide) raise money for charity. At Tarzan, we had plenty of opportunities to part with our cash, but I could not resist having my son's picture with Tarzan, proceeds to charity.

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Posted @ 9:04PM in Blogger relations, BlogHer, BlogHer Business | Comments (7) | TrackBack (1)

Sep 2, 2006

In Women We Trust -- book review

Yesterday, I had the pleasure of being a stop on author Mary Hunt's virtual book tour for In Women We Trust: A cultural shift to the softer side of business, published by and available from Windsor Media Enterprises.

First, here's my short review of the book. Next, I'll post some tidbits from our conversation.

Mary's thesis is pretty simple, and not totally unfamiliar. Women have significant buying power, and businesses should pay attention. That's the really familiar part :-) She discusses how women are taking that buying power and using it with companies and service providers that sell to them in a female-friendly manner. And she doesn't mean packaging it in pink.

The key, she says, is to approach and sell to women in a manner consistent with and respective of women's culture. Women buy differently than men do. In order to sell your product to her, you have to approach her the way she wants, answer her questions, deliver a level of customer service that she demands, gain her trust.  She identifies nine "Trust Points"  Community, Respectful, Considerate, Fun, Safety, Honesty, Reliability, Thoughtful and Loyalty. If you deliver on the trust points, she says, women will buy.  And you'll reap untold benefits because women will tell each other about their good experiences with you, your store, your products. If you don't....

Now, none of this is big news. Especially if you are a woman

 :-)

What makes this book really worth adding to your marketing bookshelf are the checklists she gives for the Nine Trust Points. Even though the concepts are fairly easy to understand,  this stuff is hard for many companies to do. In part because it means giving back some control to the consumer, which is really really hard for corporate America's command and control culture. The checklists give you a place to start ... asking the right questions, evaluating your performance and delivery and service, and so forth. 

This would be a very useful book for marketers who want to reach out to the female consumer, and don't know where to start. It's a quick read and it will get you going. And if you already know where to go, but just need a little help convincing others, leave a copy on their desks :-)

Next post: my chat with Mary.

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Posted @ 10:09AM in Blogging, BlogHer, BlogHer06, Marketing | Comments (2) | TrackBack (1)

Aug 10, 2006

Week's end wrap-up, August 10 2006

Things have been pretty serious on the Roadmap lately,  so I thought I'd wrap up the week with some lighter topics.

Starting with my favorite post-BlogHer post: My Thoughts on BlogHer 06 by  Millie Garfield (Thoroughly Modern Millie/My Mom's Blog). I wish everyone could take as much joy out of life as Millie clearly does.

We have a hummingbird in the garden. This may not seem like much to many of you, but with 4 dogs and 3 cats, birds have been known to view our yard with some suspicion. We had a hummer a couple of years ago, so I started putting out hummer food, but this week was the first time I had seen one since that first sighting in 2004. They are the most amazing birds. I will try to get a picture, although I doubt I'll be able to capture it.

Instead, I will share a photo of a Rufous Hummingbird  taken by my cousin, who is an absolutely amazing bird photographer. This photo appeared on the cover of a bird magazine (name of which escapes me.)


photo copyright Thomas Johnson

I'm off tomorrow, and won't be online again until late Sunday, so I wish you all a wonderful weekend!

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Posted @ 2:08PM in BlogHer, BlogHer06, Mathom Room | Comments (0) | TrackBack (0)

Aug 7, 2006

Open your eyes: Blogs and gender

Interesting conversation over at Neville Hobson's blog about gender. Neville started by stating that gender of a blog author doesn't matter to him -- what matters to him is the content.

Of course, content is what matters. Good writing, interesting ideas and original thought are what make you want to read, and continue reading past the first post. But gender does impact how likely it is that you will find a blog. As I commented on his blog, in a specific search, the odds may be a bit more even, but:

"Where it gets sticky is when you search a blog directory on a broad term like “public relations.” I just did it on technorati (http://www.technorati.com/blogs/public relations) and the first 9 results are written by men. And the 10th is Marketing Profs.

Same with the memetrackers, especially in the tech space - there does seem to be a male bias (see Chris Carfi’s post http://www.socialcustomer.com/2006/08/mr_rivera_tear_.html)

And then there are the lists. Sure there are blogs written by women on the various top-whatever lists, but they are predominantly (still) written by men. And when you look at who they link to, you should not be surprised if their chums are also lots of guys."

And the conversation continued from there, with a great deal of back and forth between Neville and me, along with comments by Kami Huyse, Yvonne DiVita, Sherrilynne Starkie and Carmen Van Kerckhove as well as a previous comment by Amy Gahran.

I'm not suggesting anyone should read a blog or link to a blog simply because it is by a woman.

Here's the thing, though. We tend to "hang out" in an online community of like-minded people. I forget which one of my respected PR and marketing colleagues pointed this out (identify yourself and get the recognition you deserve) but our virtual communities, not unlike our real ones, are about 50-100 people. We read many of the same blogs, we comment, we make an effort to meet up at conferences, and so on. You may belong to one or more overlapping communities, and even some very dis-similar ones if you have wide-ranging interests. But it is quite likely that you'll gravitate toward one. For  me, it is the collective group of PR/marketing blogs (big surprise there!). I read lots of other things too, but not as deeply. For example, I like the shows created by Joss Whedon, but I only read Whedonesque regularly.

In other words, in most subjects, I skim the surface, whereas in my chosen area, I take a pretty deep dive.

When we take that "deep dive" into a subject, in some subjects, like PR, we are likely to be finding blogs by men and women, and choosing them based on the content we find there, not the gender of the author. In other subjects, like technology, you will find women, but you have to look hard. The men have a far bigger profile. And there are not many women at the top.

When we skim, odds are  that our list will have more male authors than female, simply because the men are easier to find. I'll use politics as an example: I scan about half a dozen political blogs. Four are "owned" or written by men, while only two are driven by women, Ariana Huffington, Huffington Post  and Chris Nolan, Spot-on.

Gender doesn't make you a better writer or thinker. Gender shouldn't matter in the blogosphere, or anywhere else for that matter, unless you are picking a mate, and perhaps not even then, unless reproduction is one of your goals.

But no matter how often or loudly we say that gender doesn't matter,

it does.

And that's why BlogHer (and other efforts to even the playing field) are so important. We aren't proposing some sort of "blog affirmative action" where you must have so many women or minorities in your feed reader. That's simply absurd.

What I, and many other women, suggest is that you examine your biases -- conscious and sub-conscious -- and make a choice. Stay in your comfort zone, where you know everybody and they know you. Or take a step out, a virtual "walk on the wild side," and look for new voices. Perhaps even ones that disagree with you. We could all use a bit more diversity and a little less "group think."

Gender doesn't  matter when it comes to smart thinking. But it is an issue. So please, folks, open your eyes. I know it's unpleasant to remember that we still don't have equality of the sexes, but we don't. Ignoring it does NOT make it go away.

You may think you're being gender blind, but I'd tell you, you are simply blind about the issue of gender.

A final example. Some have wondered why we need a women's blogging conference. We don't have men's blogging conferences, they say.... After I get through banging my head on the wall at that, I remind them, that's because most conferences ARE men's conferences. They just aren't advertised that way. Bringing these issues to light, and creating a space where women (and like-minded men) could work on them together, is why BlogHer was founded and why so many women of different backgrounds embrace it. As Mary Hunt points out, we are part of a long tradition of women getting together to build strength in numbers. Susan B. Anthony anyone???

Be truly gender-neutral. Seek out the different voices. Not because they are women or minorities but because you understand that the system favors a dominant group (in tech, it's white guys, sorry), and you want to push past that to meet some new folks with some new ideas.

Who maybe aren't just like you.

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Posted @ 6:08AM in Blogging, BlogHer, BlogHer06 | Comments (13) | TrackBack (0)

Aug 3, 2006

A bit more BlogHer

There has been quite a bit of criticism of BlogHer from women who did not attend the conference (Shelley Powers, Tara Hunt, Kathy Sierra), as well as some who did (Melinda Casino and others). Hugh Macleod did a cartoon, which as Elisa Camahort points out, didn't link to women who had been at the conference and wrote positive posts, only to men and posts of varying negativity.

Now we are all entitled to an opinion, and in this country, we have the right to express it.  But, personally, I dislike criticism that doesn't offer an alternative. Don't like it, don't go. Or don't go again. There are things that concerned me during the conference -- I wrote a bit about them in yesterday's post, and I have some more thoughts here. But, offer the criticism with suggestions for improvement. Don't just complain. Or if you think the situation is beyond repair for you, do something else, go somewhere else. No conference can satisfy everyone. To be fair, some of the women mentioned above have already said that is their intention.

The conference wasn't perfect -- no conference is. Some of the sessions were great, some were not. Some of the sponsors did a great job. Some less so. The hotel has really gone downhill, but I didn't personally see any bugs, and the room was clean, so hey.  Internet access was problematic, but it was also free. And besides, it was a good excuse to get out in the sun and talk to people.

Of course  there was laughter and frivolous conversation. Pictures of  and anecdotes about children and partners were shared. There was also a lot of serious conversation and networking. Just like any other conference. Maybe a bit less discussion of golf handicaps.....

My biggest concern? Tech and business folks were definitely in the minority. While I do not begrudge the mommy/personal bloggers any of their hard-won success and recognition, I do not wish all women who blog to be characterized as personal bloggers.  We aren't, and some of us for very specific personal and professional reasons. After hearing about the coverage in the San Jose Mercury News  and on c|net, I wondered if maybe the public impression of women bloggers was shifting too far to the personal, ignoring those of us who do not blog about our families, personal lives or food. Many of the very things I value in the BlogHer spirit -- community, participation, dare I say equality of opportunity -- were somehow transforming into something soft and girly, and therefore less serious. Apparently we don't laugh, we giggle. And so on. Yet there is absolutely no a priori reason why these values are "girly." It is a filter applied because the conference is driven by and for women.

And of course, why we needed BlogHer in the first place. I know it will come as a surprise to some but sexism does exist. Not as overt as it was before Betty Friedan and Gloria Steinem, among many others, burned the figurative (and sometimes literal) bra, and told the world that "a woman without a man was like a fish without a bicycle," but it is there. And women face it every day, whether it is the disdain given to a stay-at-home mom for her choice, or the roadblocks faced by a young career woman who wants to get ahead without becoming "one of the guys."

The older I get, the more I realize that we need spaces that are women-centered because no matter how you slice it, our culture is still predominantly masculine. And why I applaud  BlogHer, and everyone -- women and men -- who participates in it.

The main BlogHer conference seems to be evolving into a place for the mom, the personal blogger, the solo entrepreneur. With BlogHer Business in New York in March 2007, we have the same opportunity to together build a vibrant community for women bloggers in the corporate space. Who aren't worried about monetizing  their blog as much as they are about building the business case for social media in the enterprise. Who want to talk with others about how to do it, not be lectured at by someone corporate, white and probably male.

So count me in. It's going on the calendar today.

****************************************************

I met blogger/podcaster Nicole Simon at BlogHer. She had the best button: "Bubble 2.0." She also took a picture of me checking my email on my Blackberry during the Saturday reception as part of her ongoing research to prove that women have just as many tech gadgets as men. Yup, I'm a "crackberry" addict -- even to the point sending an email to a client from Diamond Head in Hawaii last November. Here's the evidence:

And finally, in the category of "you have got to be kidding me," just before the Saturday am session (you remember the Janes) a young woman went around to all the tables handing out little business cards for A NEW SHOW FOR WOMEN PREMIERING THIS FALL ABOUT LOVE, LIFE AND RELATIONSHIPS STARRING GREG BEHRENDT THE GUY WHO WROTE "HE'S JUST NOT THAT INTO YOU." Yeah, just what we need, another guy telling women how to fix their lives. Yuck. Well, at least we know he'll be trying to be funny unlike the other guys who think they know what's best. Calling Dr. Phil.

BTW, I don't believe this was an official sponsor, just the energetic spirit of the show's producers, so no fair tagging BlogHer on this one. Anyway, maybe it was something in the water Saturday morning......

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Posted @ 8:08AM in Blogging, BlogHer, BlogHer06 | Comments (16)

Aug 1, 2006

Dateline: BlogHer

Well, actually post-BlogHer, but hey, if I could have found the time (and WiFi) to post during the conference, I would have. Instead, I stopped worrying about Internet access, read my email on my Blackberry and enjoyed talking to people. You know -- face to face :-)

So here's the report, in somewhat random order.

First, I think our session, Business Blogging Case Studies Unpanel, went very well. Every single one of our pre-conference volunteers made it, and they were all wonderful. The conversation and questions after the brief presentations were great -- lots of good material, everyone answering each other's questions, and asking new ones. We've got pages and pages of notes to distill into our "tips and traps" document. Watch for a draft sometime later this month.

Toby, Yvonne and I are very grateful to everyone who made it possible -- the BlogHer founders Elisa, Lisa and Jory and all their support staff,  the case study volunteers, and everyone in the session, with a very special thanks to those of you who took the time afterwards to tell us how much you enjoyed it.

The conference itself. Last year, it was a bit of an experiment. This year, BlogHer is all grown up. It is a real, true, pink (not blue) blogging conference that happens to be focused on women bloggers. I think it was very successful, and certainly seems to have accomplished the initial goal, which was to let everyone know just where all the women bloggers were. Like any conference, it also had its good points and its rough spots.

Let's start with the good:

  • Last year, there was a great deal of tension from and about the Mommy Bloggers. This year, I didn't sense that. In fact, it felt like the Mommy  Bloggers had really come into their own, realized their market power and were ready to flex their muscles. To quote the 60s anthem, "I am woman, hear me roar." To that I say, good for you. Ride it all the way, baby. The sponsors sure understood mommy buying power, didn't they? (Subsequently I did read one woman's anti-mommy rant, but while there I did not feel it, so I'll stick with my comment).
  • There have been some criticisms about the number of sponsors, the fact that they were given the podium before certain sessions that they sponsored and of course, the size small t-shirt from the condom company. Except for the Microsoft Janes on Saturday morning, and about them, I agree with Amy Gahran -- blecchh, overall I thought the sponsorships and how the sponsoring companies were handled was well done. In fact, generally better than at most conferences. Sponsors got value for money, attendees weren't hammered in the head by the sponsors, unless they chose to engage, and the GM cars were REALLY cool. BlogHer didn't pick the sponsor's t-shirts or the size, so let it go. Most importantly, BlogHer seeks sponsorships so it can have a great conference, with food and drink and parties and swag, while still keeping the registration costs down. Very few other conferences do that. If we have to put up with a little marketing to have a conference where full boat registration --all days, all events -- is about $250, what is there to complain about, hhmm????
  • Closing Keynote. One of the best keynote panels I have ever seen at ANY conference. Chris Nolan was a superb moderator, and the four women on the panel Arianna Huffington, Grace Davis, Mena Trott and Caroline Little were funny, open, honest, witty, wonderful. In fact, I hereby add them all to my personal list of Wonderful Wicked Women Bloggers even though I have only met Chris and Grace, and briefly at that. Lisa Stone has a great wrap-up.
  • No more lists!! When asked by a "BlogHim" what men could do to help women bloggers, Mena Trott said No more lists! Speaking of Mena, she took a little blog-heat for talking about SixApart's new VOX product when asked about the future. To that I say -- what's wrong with that? If that is what she is passionate about, and really believes in, what's wrong with her saying so. Obviously SixApart thinks this is the right direction for the future, otherwise they wouldn't have committed so much to it. And she was clear to say the product was not for the BlogHer audience, but rather for the large numbers of folks who just want to share among a smaller audience of family and friends. I think people just like to pick on her because she's young and sometimes less polished than her older counterparts in the industry. Just my .02.

Now to the rough spots. This is just my opinion, and YMMV.

  • Overall the sessions I attended were good. But, the technical sessions seemed perhaps a bit too basic, and there was even less "Business Blogging" content than last year. One of the reasons people told us they liked our Unpanel was that it was one of the few business-focused sessions on the agenda. There was quite a bit of talk about perhaps suggesting a second track of advanced or business topics to the BlogHer organizers, which I would certainly support. I'm also going to think about where else I can suggest this Unpanel format. It had an energy that I really liked, and I'd love to do more of them. But.... as I've said before, I do believe the session has to have some structure and a collective product. Otherwise, it's just a chat.
  • On a somewhat related theme, I did feel a bit overwhelmed by the mommy and food bloggers. There really weren't that many of us "business" types there (except of course the "Hims" and I'll get to that in a minute). Chicken/egg. Did business bloggers not come because there wasn't enough value or was the audience predominantly personal/small business bloggers, so therefore the agenda was developed for them in the first place. I really like BlogHer but I also want to find an event where the topics I am most interested in (business blogging, citizen journalism, using the new tools in business, etc.) are discussed in the same open, participatory manner that I so appreciate about BlogHer. Some have suggested the New Communications Forum. I plan to check it out.
  • In response to the same question mentioned above about how male bloggers could help women, Chris Nolan replied LINK LINK LINK. Which is why I was really disappointed this morning when I read these opening lines on Robert Scoble's blog: "I think it’s interesting that I met two of my favorite bloggers for the first time at BlogHer (both of whom are men, Guy Kawasaki and John Battelle)." The rest of Scoble's post was great, and it is his blog so he can do whatever he pleases, but it just kills to see it start with links to other A-listers after the conversation at BlogHer. Then, when I went wandering over to Kawasaki's blog, I found that pictures taken of him with Scoble and Winer (3% of the Technorati 100) seemed to be what floated his boat. Again, someone I respect and enjoy reading but it seems like maybe he missed the point??? Apparently I am not the only one who's noticed this -- check out Chris Carfi's post where he relates that about 70% of the BlogHer related posts on techmeme this am, starting with Dave Winer's somewhat misogynistic screed, were written by men, while the percentage of male attendees at the conference was somewhere just north of 10%. Hhmm. The explanation from techmeme (in the comments) is that techmeme has a tech skew.  Again hhmm. Not good enough. It seems white men can't dance, but they still can link. To each other. This is what has to change for interesting women tech and business bloggers to break through.

A completely non-comprehensive list of some folks I ran into/chatted with at BlogHer:

  • Beth Kanter, shoe and handbag blogger extraordinaire;
  • Robert Scoble. I'd never met him before and even though I kind of pick on him above, I was glad to meet him, and found him to be a delightful, generous person. After the closing keynote, I was chatting with Erin Caldwell from Forward Blog (and Edelman) about her sightseeing plans for the following day. Scoble joined the conversation and proceeded to give Erin some wonderful travel hints for San Francisco. I also chatted with Patrick Scoble in the buffet line (about how boys like watermelon -- he agreed) and he seems like a really nice kid.
  • Evelyn Rodriguez. I wish I had more reasons to chat with Evelyn on a regular basis. Her perspective really helps you sharpen your own.
  • Mary Hunt, author of  In Women We Trust
  • Tish Grier, my fellow Massachusetts and Corante blogger
  • PR/Marketing pals Josh Hallet and Jeremy Pepper
  • Nancy White who interviewed me in the podcast session.
  • Elisa from Breakingranks
  • Amy Gahran has created a wiki for BlogHer posts.
  • Nellie Lide

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August 25: trackbacks turned off due to trackback spam

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Jul 24, 2006

BlogHer 06 Business Blogging Unpanel

Well, regular readers have noted that blogging has been ultra-light recently. Reason? Burning the midnight oil on client work so I can enjoy my trip out to BlogHer at the end of the week.

I am really looking forward to the whole conference, but particularly the Saturday "Unpanel" on Business Blogging.

More than once, I've had a bit of angst about this, worrying that maybe nobody would step up and volunteer to share their case studies.

Well, I needn't have worried. My fellow women bloggers have come through and we are going to have some great case studies to get us started. And I hope that EVERYONE attending the session chimes in as we go along. No experts here. Just folk figuring it out as we go along :-)

I've posted a summary doc with all the links to the various case studies on my site. You should also check out the BlogHer post on the session (where this will be cross-posted.) One of the blogs is no longer active, but we have some docs and screen shots, also on my getgood.com site. Please, if you are planning to attend this session at BlogHer, take a few minutes to check out the blogs. While we will have WiFi, we will NOT have an overhead projector during the session.

And don't forget, we have a great giveaway, thanks to Debbie Weil, who couldn't be with us but has donated a copy of her new business blogging book. Hot off the presses!

My thanks to the wonderful women who have volunteered their case studies for this session: Stephanie Hendrick, Jody DeVere (Ask Patty), Celeste Lindell (Average Jane), Heather Sanders and Lori Taylor. And a special thank you to my co-panelists Toby Bloomberg and Yvonne DiVita who joined me in this experiment, and without whom the blogosphere would be a far less pleasant place.

Thanks! See you in San Jose.

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Jun 16, 2006

BlogHer Unpanel on Business Blogging

This July at BlogHer, Toby Bloomberg, Yvonne DiVita and I are doing a Business Blogging "Unpanel" on Saturday July 29th.

Here's the scoop on the session:

This panel isn’t about us. It’s about all of us. Call it an “unpanel.” Call it a “rap session.” What we call it doesn’t matter. What we do, does. And what we are going to do is share our business blogging stories and then build a set of business blogging “best practices” based on our experiences. Everyone is part of the panel, and we’ll just do the best we can to keep up with the brilliance in the room.

Here’s the format. The first half of the session is devoted to case studies. Our goal is eight – we have three committed, so we need  BlogHers who plan to attend the session to step up and volunteer to share yours. How do you do that? Respond to this message (Please respond on the BlogHer site at this link) and tell us “I’m in” and let us know about the blog URL you plan to discuss in July.

During the session you’ll have 5 minutes to tell us the objectives of the blog, what worked, and what didn’t. Giving us the URL in advance lets us all check out the blog so you have to spend less time in exposition. And please, participants, do at least take a look at the blogs volunteered for the session. It will help us all get to the meat, which is creating our best practices deliverable.

Because what’s an unpanel without a collective product [You can see, Susan (who wrote this) really is a socialist at heart.]

The second half of our session is devoted to a group discussion. And we aren’t there just to chat. We want to leave the room with at least the shell of a best practices document –things that work become our best practices, things that didn’t are warning signs. This is the critical piece of this session. Without the deliverable, we’ve had a nice chat. When we create this document, we’ve helped ourselves and others be better business bloggers. Cool, huh.

So, please, if business blogging is your bag, and you are planning to attend this session, consider sharing your story. Yvonne, Toby and Susan can fill the time, but we don’t want to. We want to hear from and talk with you. Way more fun :)

Here are the case studies already on deck. Add yours in the comments. First come, first served. Five spots left, and we will do the session in the order received on the BlogHer site.

Masi Guy at http://masiguy.blogspot.com/
Know Your Bones at www.knowyourbones.com
Our Fathers Who Art in Heaven at http://murak.blogs.com/
Research from Stephanie Hendrik, a doctoral student from the University of Sweden: Stephanie will present research about when companies do inauthentic things with blogs. Things like fake blogs and fake commenters. Due to ethical considerations, she is keeping the the blogs in the study anonymous, but she is preparing a brief abstract for us which we’ll post here.

Two questions we know we’ll get:
Q. Can I talk about more than one blog?
A. Yes, but you still only have 5 minutes. Use them wisely.

Q. Will you stop taking volunteers after the 5 spots are filled?
A. Nope, keep signing up. People may decide to go to another session, or that they don’t really want to speak. Some people may take less than 5 minutes so we’ll have extra time. Who knows what will happen. Until it happens! So please sign up. We’ll go in order received until the time allotted for case studies runs out.

If you are planning to attend BlogHer, please consider joining us and sharing your blog case studies. Please sign up on the post at the BlogHer site --it is a whole lot easier if all the sign-ups are in one place. Thanks.

(cross posted to Marketing Roadmaps and MarCom Blog)

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Posted @ 8:06PM in Blogging, BlogHer, BlogHer06, Marketing | Comments (2) | TrackBack (1)

Jun 8, 2006

My penultimate Syndicate post... finally

Well, I never thought I would be so busy that it would take nearly a month to finish up my reporting on Syndicate, but so it goes.

Before I get to the final sessions, and my chats with the "bad boys of PR," I want to remember to share one observation. At and after the conference, there was a some gnashing and wailing that not more marketing and PR people attended this conference, even though the content was extremely germane to their practice areas. The reason is simple: they don't see the value. Why? First, the conference sounds techy - syndicate, RSS, all sorts of terms that make marketing folk blanche. Second, it is expensive against the perceived value. Finally, and most important,white men may not dance, but they sure do blog and podcast. With a few exceptions, the speaker list was a list of insiders, and mostly white guys. It's a club. No one wants to go to a club meeting when they are going to be the outsider sitting alone during the coffee break.

I may sound like a broken record, but this is why I am such a fan of BlogHer, and the truly participatory community that it has engendered. See you there!

Back to Syndicate. At this late date, a synopsis of the two final sessions seems somewhat redundant. So in reverse order, let me tackle first Doc Searls and then the PR session, and simply give you some impressions.

This was the first time I saw Doc Searls speak, and I definitely see why he is in such demand. He gives a good show. He spoke about the differences between the static web and the live web -- which by the way are far more evocative for me than the terms 1.0 and 2.0. One of his concepts that I really liked was the "rolling snowball" -- "if it's a good idea, it can't just be yours." The value chain is replaced by the value constellation. Attention has been replaced by Intention. It's not advertising, it's people searching for info. He also talked a bit about the gesture stuff, which is still a bit unclear to me. But that's okay. Then he ended with a bunch of claims, just to get people thinking. Here are the ones I was able to capture.

A free market is not 'your choice of site'

The consumer is a relic of the industrial economy

The Net is not a place where 'consumers' 'access' 'content' -- it is about production

Branding is for cattle. Respect is for human beings

Everything and everybody is becoming unbundled (mentioned Terry Heaton as a leader on this thought)

TV as we know it is already dead (1 in 3 teens can't name the leading networks, FCC moving TV off branded channels by 09)

Clear Channel killed commercial radio. Listeners are resurrecting it.

Hi-def will be cheap and standard by the end of the year

Email marketing is creepy. So is SEO. (My opinion: especially SEO)

Livest part of the live web is cell phones.

Everybody is already an influencer. We're all getting networked.

Closed formats are doomed. (Ed comment: Amen) Majority of desktops and laptops in 5 years willbe LINUX (lively conversation here)

Radio is going to be fine as long as they put them in cars

On branding: it's not brand, it's reputation

Next post: The PR Boys at Syndicate.

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